Below you will find answers to the most commonly asked questions. If you have any further questions you may contact us using our CONTACT FORM
1. WHERE ARE YOU LOCATED?
Our head offices are located just outside Pheonix in Sedona, Arizona USA.
2. HOW LONG HAVE YOU BEEN IN BUSINESS?
Varsity Originals was founded in 1978. We have been offering the finest custom made college varsity letter sweatshirts for over 35 years.
3. IS YOUR WEB SITE SECURE?
Yes. Our web site is secured with a Web Server SSL Certificate. Transactions on the site are protected with 40-bit minimum to 256-bit SSL encryption.
4. IS ANY INFORMATION THAT YOU GATHER FROM ME AVAILABLE TO OTHERS?
5. HOW CAN I PAY FOR MY ORDER?
We accept all major credit cards as well as payments via PayPal, Electronic Bank Transfers and Checks.
6. WHAT IS YOUR MINIMUM ORDER?
The minimum order starts at 6 sweatshirts.
7. WHAT ABOUT THE QUALITY OF YOUR SWEATSHIRTS?
We pride ourselves in making the best sweatshirts. We use thick 9.5 ounce fleece making our sweatshirts durable to stand up for many years.
8. WHAT ARE THE SMALLEST AND BIGGEST SIZE SWEATSHIRTS THAT YOU OFFER?
Our sweatshirts are available in adult sizes XS through 5XL. (4XL-5XL Additional)
9. HOW DO I KNOW WHAT SIZE TO ORDER?
All Sweatshirts are an athletic unisex cut. Please see our Size Chart.
10. DO YOU OFFER ANY OTHER COLORS?
We offer Black and Athletic grey in both our Hoodie and Crewneck.
11. DO YOU MAKE CUSTOM LOGO SWEATSHIRTS?
Yes. The minimum order for custom logo sweatshirts is 6. Please contact us directly.
12. I LIVE IN A COUNTRY OTHER THAN THE USA. WILL YOU SHIP TO ME?
Yes. WE SHIP WORLDWIDE!Contact us for international shipping rates.
13. ONCE MY ORDER IS PLACED HOW LONG WILL IT TAKE TO SHIP?
- All sweatshirts ship in 3 weeks ( add 1 additional week if logo work required)
- We ship all orders in the United States by FedEx or United States Postal Service.
- Orders shipped to APO addresses will be sent through the United States Postal Service.
14. CAN I TRACK MY ORDER AFTER IT HAS BEEN SHIPPED?
Yes. Once your order has shipped from our facilities, our shipping department will send you an e-mail with all the shipping information along with your tracking number.
15. DO YOU OFFER RETURNS AND EXCHANGES?
No. There are no returns or exchanges on personalized garments.
16. DO YOU HAVE STORES WHERE I CAN PURCHASE MY SWEATSHIRT?
No. We are sorry but all orders are placed over the phone.
17. THERE IS A PROBLEM WITH YOUR WEB SITE. WHO DO I CONTACT?
Please contact us through the Contact Us form.
19. WHAT ARE YOUR TERMS AND CONDITIONS?
Please see our Terms and Conditions Here .
ALL GROUP ORDERS
. FREE Design
. FREE Setup
. FREE Embroidery
. FREE Shipping (continental US only)
. NO TAX (US only)
TALK TO A LIVE PERSON. REAL OLD FASHION CUSTOMER SERVICE. CALL 1-844-848-5041